Mildred Loveridge, who turned 100 years old on Jan. 20, doesn鈥檛 understand why she isn鈥檛 able to leave her room at the assisted facility where she lives.
Mildred has dementia and has been largely isolated from the outside world for the past year. The rapid spread of COVID-19 has ravaged long-term-care and assisted-living facilities throughout the state, forcing 蜜柚直播鈥檚 most vulnerable into isolation as they wait for their chance to get vaccinated.
鈥淪he鈥檒l call me in the evening and say, 鈥楥ome get me. Get me out of here. They have me in jail. They won鈥檛 let me do anything,鈥欌 said Bill Loveridge, Mildred鈥檚 son. 鈥淓very day I have to try to explain it to her again.鈥
Bill said that while the arrival of a vaccine and a promise that congregate care facilities would be the first in line brought him hope, a slew of conflicting information and a lack of communication by state and federal officials has further prolonged the vaccination rollout for 蜜柚直播鈥檚 most at-risk residents.
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In Pima County alone, adults over the age of 65 make up 80% of COVID-19 related deaths and 41% of hospitalizations. Of the 1,422 deaths among county residents, over 350 鈥 or 25% 鈥 have been residents of long-term-care facilities.
The Pharmacy Partnership for Long-Term Care Program, a partnership between the Centers for Disease Control, CVS and Walgreens, is facilitating on-site vaccination of residents and workers at over 2,000 蜜柚直播 skilled-nursing facilities.
All of 蜜柚直播鈥檚 long-term-care facilities have already received at least their first round of vaccinations and vaccinations at assisted-living facilities are underway, according to 蜜柚直播 Department of Health Services Director Dr. Cara Christ. The state could not provide a list of which facilities have and have not been vaccinated.
Pima County officials said Friday that despite their efforts to obtain it, they also do not have access to federal data for congregate living facilities vaccinations. CVS and Walgreens officials did not immediately respond to requests for information, but according to the CDC website, there have been 17,290 doses administered in 蜜柚直播 since Dec. 27.
Bill said the management at Cascades of 蜜柚直播, the facility where Mildred lives, has been working diligently to get answers, but they have not been given a timeline for when their residents and staff will be vaccinated. Rather than wait, Bill decided to try and get his mom registered through Pima County and 蜜柚直播 Medical Center, but has not gotten an appointment yet.
The most frustrating part of this process for many elderly residents has been the lack of information, says Dana Kennedy, the AARP director for 蜜柚直播.
鈥淎cross the country, we are advocating for more transparency and for the release of information,鈥 she said. 鈥淲e thought this would be a more efficient and timely process to vaccinate these facilities. Did they overpromise?鈥
At the same time, Kennedy said, the state and county health departments continue to open up vaccinations for new groups, which continues to take away from people over the age of 65 and those who live in congregate care.
鈥淭he state went ahead and opened up these mega-sites, so we started vaccinating all these people all at once, but we haven鈥檛 even finished vaccinating the people that are highest risk. And there is a lot of frustration with that process,鈥 she said. 鈥淚t鈥檚 the older population that is more likely to have a bad outcome. So when you have a healthy person jumping the line and getting a vaccine when they鈥檙e not supposed to yet, they鈥檙e basically taking a vaccine from somebody who really needs it and who may not have a healthy outcome.鈥
Susan Ernsky said she has been eagerly waiting for the chance to have her mother, Lee Keaton, vaccinated. Like many other residents of assisted-living facilities, Keaton could not be with her family for the holidays and will now celebrate her 91st birthday, Jan. 24, alone.
鈥淭here are times when I just want to cry,鈥 Ernsky said. 鈥淗er hearing is very bad, so it鈥檚 nearly impossible to have a conversation with her over the phone. I try to check in with her every day, but the conversation is limited to the essentials because it鈥檚 so hard to communicate with her. It鈥檚 been extremely isolating for her, and she鈥檚 declined a lot in the last year I think partly because of that lack of interaction.鈥
Ernsky said Keaton can鈥檛 walk on her own and needs assistance in almost every aspect of her daily life, except for eating.
Because of the decline in health that she鈥檚 experienced in the last year, Ernsky will be moving her to a smaller facility where she can get more one-on-one care, where luckily, she is scheduled to receive a vaccine on Feb. 3.
While many assisted-living facilities continue to wait for a vaccine clinic, other facilities, like the one that Keaton will move to, have announced that they have already received or are scheduled to receive their first dose of the vaccine. 蜜柚直播 Place at Ventana Canyon, for example, will receive their first doses on Sunday, Jan. 24.
It鈥檚 unclear what the timeline looks like for the remainder of assisted living facilities, but state and county officials continue to encourage community members to be patient.
Photos: COVID-19 vaccinations in 蜜柚直播, Pima County
COVID-19 vaccination clinic, retirement community

Otilia Aragon, a resident of The Fountains at La Cholla retirement community, reaches out to touch the face of her daughter Melinda Aragon-Morales, a pharmacist with CVS, who administered the Moderna vaccine to her mother during a Coronavirus (COVID-19) vaccination clinic at The Inn At The Fountains, 5830 N Fountains Ave., on Feb. 9, 2021. "I was really excited," Morales said about administering the vaccine to her mother, "especially in this kind of setting where we haven鈥檛 been able to see [family] in a long time." Morales had not seen her mother in several months due to the ongoing pandemic. The clinic is the first of two days where the 585 residents and staff at the retirement community will receive vaccinations for COVID-19.
COVID-19 vaccinations, University of 蜜柚直播 Mall

People are directed into the line at the University of 蜜柚直播's COVID-19 drive-thru vaccination facilities on the UA Mall in 蜜柚直播, Ariz., February 5, 2021.
COVID-19, clinic, TCC

The line wends though the parking lots and along the southeastern doors and windows outside the 蜜柚直播 Convention Center as hundreds wait in line for hours to get the first shot of the COVID-19 vaccine, 蜜柚直播, Ariz., February 4, 2021. The age cut off for vaccination was lowered to 70 years of age.
COVID-19 vaccinations, PIma County, Hacienda at the Canyon

Resident Victor Braun laughs with a CVS Pharmacy health care worker after getting his first dose of the Moderna COVID vaccine at Hacienda at the Canyon, 蜜柚直播, Ariz., January 27, 2021. The facility's residents and staff were part of a two day vaccination program in conjunction with CVS Pharmacy and monitored by the in-house personnel from TMCOne clinic.
COVID-19 vaccinations, PIma County, Hacienda at the Canyon

A health care worker with CVS Pharmacy preloads a syringe with the first dose of the Moderna COVID vaccine at Hacienda at the Canyon, 蜜柚直播, Ariz., January 27, 2021. The facility's residents and staff were part of a two day vaccination program in conjunction with CVS and monitored by the in-house personnel from TMCOne clinic.
COVID-19 vaccinations, PIma County, Hacienda at the Canyon

Gordon Starr quickly gets his first dose of the Moderna COVID vaccine at Hacienda at the Canyon, 蜜柚直播, Ariz., January 27, 2021. Starr was among the facility's residents and staff taking part in a two day vaccination program in conjunction with CVS Pharmacy and monitored by the in-house personnel from TMCOne clinic.
COVID-19 vaccinations, PIma County, Hacienda at the Canyon

Nurse Jose Cruz helps member Nelda Clark get her next appointment photographed and stored in her phone after she got her first dose of the Moderna COVID vaccine at Hacienda at the Canyon, 蜜柚直播, Ariz., January 27, 2021. The facility's residents and staff were part of a two day vaccination program in conjunction with CVS Pharmacy and monitored by the in-house personnel from TMCOne clinic.
COVID-19 vaccinations, PIma County, Hacienda at the Canyon

James Sugg gets his first dose of the Moderna COVID vaccine at Hacienda at the Canyon, 蜜柚直播, Ariz., January 27, 2021. Shannon Ruedlinger, executive director of the facility said that 250 doses were scheduled to be administered to staff and residents there during their two day vaccination program.
COVID-19 vaccinations, PIma County, Hacienda at the Canyon

Member Terrence Carden get his first dose of the Moderna COVID vaccine on the second day of a two program at Hacienda at the Canyon, 蜜柚直播, Ariz., January 27, 2021. Shannon Ruedlinger, executive director of the facility said that 250 doses were scheduled to be administered to staff and residents there during their two day vaccination program.
COVID-19 vaccinations, PIma County, Hacienda at the Canyon

Constance Jill Hofer gets her first dose of the Moderna COVID vaccine at Hacienda at the Canyon, 蜜柚直播, Ariz., January 27, 2021. Shannon Ruedlinger, executive director of the facility said that 250 doses were scheduled to be administered to staff and residents there during their two day vaccination program. Vaccinations were administered in conjunction with CVS and members monitored by the facility's in-house TMCOne nurses.
COVID-19 vaccinations, PIma County, Hacienda at the Canyon

Right now, Pima County is in Phase 1B of its vaccination plan and is inoculating people 70 and older, and law enforcement, education and child care providers.
COVID-19 vaccinations, Pima County

Clifford Daigler, registered nurse, receives a Pfizer COVID-19 vaccine at 蜜柚直播 Medical Center, 5301 E. Grant Rd., in 蜜柚直播, Ariz. on Dec. 17, 2020. Banner-University Medical Center and 蜜柚直播 Medical Center began administering Pfizer鈥檚 COVID-19 vaccines to healthcare workers in Pima County. TMC administered 1,100 total vaccines between their two clinic sites in the first day of vaccinations, said Claudia Koreny, director of pharmacy for TMC.
COVID-19 vaccinations, Pima County

Needles containing the Moderna vaccine in the 蜜柚直播 Medical Center drive-thru tent at, on Jan. 5, 2021.
COVID-19 vaccinations, Pima County

Ann Boice receives the Coronavirus (COVID-19) vaccine during the administration vaccination to members of the public who meet the 1B priority eligibility of at 蜜柚直播 Medical Center's Marshal Center, on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

Annie Waits, a volunteer nurse and vaccinator, administers the Moderna vaccine to a patient in the drive-thru program at the 蜜柚直播 Medical Center, on Jan. 5, 2021.
COVID-19 vaccinations, Pima County

Steve Patalsky, left, associate director of pediatric bone-marrow transplant, goes over information about the COVID-19 vaccine with Sayea Jenabzadeh, nurse anesthetist, inside the COVID-19 vaccine observation stage at Banner-University Medicine North, 3838 N. Campbell Ave., in 蜜柚直播, Ariz. on Dec. 17, 2020. The first round of Pfizer's COVID-19 vaccines were given to healthcare workers at Banner-University Medical Center and 蜜柚直播 Medical Center.
COVID-19 vaccinations, Pima County

Amy Lopez, left, registered nurse in peri-operative service, and her husband Dr. Mike Lopez, anesthesiologist, talk while waiting for their 15 minutes observation period after receiving their COVID-19 vaccine at 蜜柚直播 Medical Center, 5301 E. Grant Rd., in 蜜柚直播, Ariz. on Dec. 17, 2020. The first round of Pfizer's COVID-19 vaccines are given in Pima County to healthcare workers at Banner-University Medical Center and 蜜柚直播 Medical Center. "It felt like a normal shot," said Amy Lopez. When asked if they were nervous, Dr. Mike Lopez answered "I was ready to be patient one."
COVID-19 vaccinations, Pima County

Samantha Penn, pharmacist, waits in line with other healthcare workers while people get checked-in for their COVID-19 vaccination appointments at 蜜柚直播 Medical Center, 5301 E. Grant Rd., in 蜜柚直播, Ariz. on Dec. 17, 2020.
COVID-19 vaccinations, Pima County

After receiving the second Pfizer COVID-19 vaccine in Pima County, Melissa Zukowski, medical director of emergency department at Banner-University Medicine 蜜柚直播, gives a thumbs-ups to her daughter Sophia Smallwood, left, at Banner-University Medicine North, 3838 N. Campbell Ave., in 蜜柚直播, Ariz. on Dec. 17, 2020.
COVID-19 vaccinations, Pima County

Leticia Riesgo, a City of 蜜柚直播 employee, helps check people into the vaccination clinic for Phase 1B.1.b Prioritized Essential Workers at the 蜜柚直播 Convention Center, on Jan. 21, 2021. The TCC clinic administered 686 out of a projected 600 vaccines on Jan. 20. They were over 300 vaccinations at midday on Jan. 21.
COVID-19 vaccinations, Pima County

A person walks past a sign for the vaccination clinic for Phase 1B.1.b Prioritized Essential Workers at the 蜜柚直播 Convention Center, on Jan. 21, 2021.
COVID-19 vaccinations, Pima County

Iris Delfakis, oncology nurse navigator for the 蜜柚直播 Cancer Center, looks to other nurses as she waits to receive a Pfizer COVID-19 vaccine from nurse Cristina Torres.
at Banner-University Medicine North, 3838 N. Campbell Ave., in 蜜柚直播, Ariz. on Dec. 17, 2020. The first round of Pfizer鈥檚 COVID-19 vaccines are given in Pima County went to healthcare workers at Banner-University Medical Center and 蜜柚直播 Medical Center.
COVID-19 vaccinations, Pima County

蜜柚直播 Police Officer聽Roman Acosta聽is administered the Moderna vaccine at a Coronavirus (COVID-19) vaccine clinic at the 蜜柚直播 Convention Center located at 260 S. Church Ave., on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

Tal Caspi, a volunteer, answers questions for members of the public before they receive their first vaccine shot for the coronavirus at the Kino Sports Complex, 2500 E. Ajo Way in 蜜柚直播, Ariz., on January 18, 2021. Members of the public who fall into the Phase 1B group are eligible for the vaccine at this time. Phase 1B includes people over 75 years old, educators and first responders.
COVID-19 vaccinations, Pima County

Tom Woythal, 85, and his wife, Elizabeth, 82, wait for their opportunity to receive a vaccination shot for the coronavirus at the Kino Sports Complex, 2500 E. Ajo Way in 蜜柚直播, Ariz., on January 18, 2021. Woythal says he had been waiting 55 minutes but was happy to wait. Members of the public who fall into the Phase 1B group are eligible for the vaccine at this time. Phase 1B includes people over 75 years old, educators and first responders.
COVID-19 vaccinations, Pima County

A patient looks over paperwork while waiting 15 minutes after receiving the Coronavirus (COVID-19) vaccine at 蜜柚直播 Medical Center's Marshal Center, on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

蜜柚直播 Police Department Chief Chris Magnus receives the Moderna vaccine at a Coronavirus (COVID-19) vaccine clinic at the 蜜柚直播 Convention Center located at 260 S. Church Ave., on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

People wait in the to be given the Coronavirus (COVID-19) vaccine as members of the public who meet the 1B priority eligibility are now being allowed to receive the vaccination at 蜜柚直播 Medical Center's Marshal Center, on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

People eligible for the 1B phase of Coronavirus (COVID-19) vaccination stand in line outside the 蜜柚直播 Medical Center's Marshal Center to receive the shot, on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

A pharmacist prepares a Coronavirus (COVID-19) vaccine to be administered to members of the public who meet the 1B priority eligibility of at 蜜柚直播 Medical Center's Marshal Center, on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

Sgt. Michael Moseley receives the Coronavirus (COVID-19) vaccine during the administration of the vaccination to members of the public who meet the 1B priority eligibility of at 蜜柚直播 Medical Center's Marshal Center, on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

People eligible for the 1B phase of Coronavirus (COVID-19) vaccination stand in line outside the 蜜柚直播 Medical Center's Marshal Center to receive the shot, on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

Pharmacists prepare Coronavirus (COVID-19) vaccinations to be administered to members of the public who meet the 1B priority eligibility of at 蜜柚直播 Medical Center's Marshal Center, on Jan. 15, 2021.
COVID-19 vaccinations, Pima County

Mike Collier, a volunteer doctor with the Medical Reserve Corps, administers a Coronavirus (COVID-19) vaccine while working his shift in the drive-thru vaccination program at the 蜜柚直播 Medical Center, on Jan. 8, 2021.
COVID-19 vaccinations, Pima County

鈥淲e thought this would be a more efficient and timely process,鈥 says 蜜柚直播 AARP director Dana Kennedy. 鈥淒id they overpromise?鈥
COVID-19 vaccinations, Pima County

Pharmacist Keith Boesen (right) drops off needles containing the Coronavirus (COVID-19) vaccine at the station of Mike Collier (left), a volunteer doctor with the Medical Reserve Corps, during the drive-thru vaccination program at the 蜜柚直播 Medical Center, on Jan. 8, 2021.